Orders placed Monday through Friday by 12:00 pm EST (excluding holidays) are shipped the same day. Orders placed after 12:00 pm EST or holidays are shipped the next business day. Orders placed Saturday and Sunday will ship out the following Monday (excluding holidays).
Our rates vary depending on your country of residence. When you check-out, you will notice our shipment calculator which is linked directly to our shipping department to provide you with fully transparent, real-time rates. We apologize for our international rates, which are rather high at the present time. We are in the process of procuring a new fulfillment house, which should lower international rates in the near future.
If for any reason you are not happy with your purchase, you may return the items postmarked within 30 calendar days of receipt for an online merchandise credit or refund less the shipping charges. Please return items in original condition (unused, unworn, unwashed, unaltered) with the tags attached. Please allow 2 weeks from the time you mail your order for your return or exchange to be processed. We will notify you via email once your return has been processed.
Please contact us via e-mail at firstname.lastname@example.org and advise us of the item you would like to return. We will respond with a shipping label that you can affix to the box you are returning.
Orders may be returned using any method of your choice, at your expense. We recommend using a trackable and insured service
If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. Once we receive your return, we will process a refund for the cost of the returned item and send you an email.
MIJLO.COM accepts the following methods of payment:
- American Express
Need More Help?
Feel free to contact us with any questions.